Melvin M. Horikami is owner and President of Optimum Business Consulting, LCC – a management consulting practice. He was previously the VP of Commercial Services at Oceanic Time Warner Cable and a retired senior executive with 29 years of experience with Verizon Communications. While at Verizon Communications, he served as President – Verizon Hawaii, VP – provisioning & maintenance support, Executive Director – FiOS program management, Assistant Vice President – repair call centers and General Manager of customer operations. His experience includes operations management, quality/process management, business analysis, customer relations, systems and technology implementation, project management, sales, billing and staff support. He held positions with national and regional responsibility and lived in 5 states from Hawaii to New Jersey.
Mr. Horikami holds a Bachelor of Business Administration from the University of Hawaii West Oahu and an MBA from Texas Christian University.